DRX Logistics LLC provides timely and accurate billing, along with clear and complete documentation for every shipment. Our objective is to maintain transparency, prevent unnecessary delays, and support efficient accounting procedures for our shipping partners.
DRX Logistics LLC is a federally licensed property broker that arranges transportation through independent, authorized motor carriers. DRX is not a motor carrier and does not accept or assume motor carrier liability.
Invoicing and Required Documentation
Invoices are generated after confirmed delivery and receipt of all required documentation. Delivery documentation serves as confirmation that services have been completed and initiates the invoicing process.
Required documentation includes:
• Signed Rate Confirmation
• Signed Bill of Lading (BOL) and or Proof of Delivery (POD)
• Any preapproved accessorial receipts, including detention, layover, TONU, lumper, and related charges
All invoices are issued electronically to ensure accuracy and timely processing. Missing or incomplete documentation may result in delays.
Freight Charges
Freight charges are considered earned once the shipment is loaded and are payable in full without deduction, offset, setoff, or chargeback. Payment is not dependent upon the shipper’s receipt of funds from any third party unless a written agreement is made prior to load confirmation.
Payment Terms
Standard payment terms range from Net 15 to Net 30 from the invoice date, as agreed before load confirmation and subject to credit approval. Any extended terms require written authorization from DRX Logistics LLC.
Invoices that remain unpaid beyond agreed terms may incur a monthly service charge of 1.5 percent, equivalent to 18 percent annually, along with applicable collection costs and reasonable attorney fees. DRX reserves the right to suspend services for accounts with outstanding balances.
Billing Disputes
Any billing dispute must be submitted in writing within five business days of receiving the invoice. Undisputed amounts must be paid within the agreed payment terms. Expedited billing options may be available for approved, recurring accounts, subject to prior authorization. Standard payment terms continue to apply.
Accessorial Charges
All accessorial charges, including detention, layover, TONU, and lumper fees, must be preapproved and supported by proper documentation. Charges without documentation may be declined.
Claims and Cargo Issues
DRX operates solely as a broker. All cargo claims must be filed directly with the delivering motor carrier in accordance with applicable laws and carrier requirements. Upon request, DRX may assist with coordination but does not assume motor carrier liability.
Payment Methods
• ACH, primary method
• Wire transfer
Please note that credit cards and QuickPay are not accepted.
Claims
Cargo claims must be submitted directly to the delivering motor carrier. DRX may assist with coordination but does not assume carrier liability.
Limitation of Liability
To the fullest extent permitted by law, DRX is not responsible for indirect, incidental, consequential, special, punitive, or exemplary damages, including but not limited to lost profits, business interruption, or loss of goodwill, regardless of the legal theory asserted.
Indemnification
The shipper agrees to indemnify and hold DRX harmless from any claims, losses, penalties, fines, damages, or expenses, including reasonable attorney fees, arising from the shipper’s acts or omissions. This includes, but is not limited to, inaccurate shipment descriptions, improper packaging, unsafe loading by the shipper, misdeclaration of hazardous materials, or violations of applicable laws.
Force Majeure
Neither party will be held liable for failure to perform due to events beyond reasonable control, including severe weather, natural disasters, government actions, labor disruptions, equipment shortages, road closures, terrorism, or other force majeure circumstances.
Governing Law
These terms are governed by the laws of the State of Missouri, with exclusive venue in Jackson County, Missouri, unless otherwise required by applicable law.
Entire Agreement and Priority
These terms are incorporated into DRX rate confirmations and shipper agreements unless expressly replaced in writing by DRX. In the event of a conflict, the signed rate confirmation or written agreement will control.
Acknowledgment
By tendering a shipment to DRX or by paying any DRX invoice, the shipper acknowledges and agrees to the terms outlined in this Shipping, Billing and Payment Policy.
Billing Contact Email: billing@drxlog.com
Phone: 913-489-7087