At DRX Logistics LLC, we know that steady cash flow is critical for carriers. Our goal is to provide clear, reliable, and timely payments on every load.
Carriers must maintain active FMCSA authority, valid MC and DOT status, acceptable safety history, and no active out-of-service orders. DRX reserves the right to verify compliance prior to load assignment.
Insurance Requirements
Minimum coverage required: $1,000,000 Auto Liability and $100,000 Cargo Insurance, or higher if required per rate confirmation.
Payment Methods & Terms
Standard Payment Terms
Carrier payments are issued via ACH on a Net 30 basis from receipt of clean signed Proof of Delivery (POD), invoice, and required documentation. Payment is contingent upon absence of cargo claims, shortages, damages, or billing disputes.
Accelerated Payment Options
Net 7 ACH is available for approved carriers and loads.
QuickPay is available at a 3% deduction and is issued within three (3) business days of clean POD receipt.
Factoring & Notice of Assignment
The carrier must provide a valid Notice of Assignment (NOA) prior to payment. DRX Logistics will remit payment only to verified factoring companies and is not responsible for payment to unverified third parties.
Required Documents for Payment
To release payment, the following documents must be submitted in full and legible:
● Carrier Invoice
● Signed Rate Confirmation
● Bill of Lading (BOL)
● Proof of Delivery (POD) Signed and Legible
● W-9 (if not already on file)
● ACH Form + Voided Check (if not already on file)
● No Accessorials Added Without Approval
● Any lumper or detention receipts (if applicable)
Carrier Accessorial Policy (Detention, Lumper, Layover, TONU)
DRX Logistics is committed to fair, timely accessorial payments when supported by proper documentation. To avoid delays, please follow the guidelines below:
● Prior Approval Required: All accessorial charges must be reported and approved in advance by DRX Logistics.
● Receipts Required: Payment requires documentation (examples: lumper receipt, detention time in/out, signed facility stamp/signature, etc.).
● No Unauthorized Charges: Accessorials added to invoices without prior approval may be denied.
● Submit Within: Please submit accessorial documentation within 48 hours of delivery (or within the time listed on the rate confirmation).
Load Acceptance Requirements
Carriers must sign the DRX Rate Confirmation prior to dispatch, use approved equipment, provide tracking and communication, and submit clean signed POD documentation.
No Double Brokering / Re-Brokering
DRX maintains zero tolerance for double brokering. Loads may not be assigned, subcontracted, or transferred without written authorization. Violations may result in termination and non-payment.
Claims & Service Issues
Payment may be withheld or offset for cargo damage, shortages, late delivery causing financial impact, service failures, or documentation discrepancies. Final approval and payment terms are governed by the rate confirmation for each load.
How to Submit Paperwork
Email all paperwork to:
● billing@drxlog.com
● dispatch@drxlog.com
Please include in the subject line:
“LOAD # – Carrier Name – Delivery Date – Accessorial receipt (if any)”
Payment Status & Support
If you have questions about payment status, program eligibility, or documentation, contact:
● Billing Support: billing@drxlog.com
● Phone: 913-489-7087
DRX Logistics LLC is committed to transparent communication, reliable settlements, and building long-term relationships with quality carriers.
Fraud Prevention & Banking Verification
DRX verifies authority, ownership, contact details, and banking instructions. Banking changes require written confirmation prior to payment release.
Professional Standards
Carriers must communicate proactively, maintain safe driving practices, meet appointment times, and represent DRX professionally.